1. Start with a clear image
Choose the clearest photo you have. Keep faces, pets, and important details visible and avoid screenshots that are heavily compressed.
PERSONALIZATION GUIDE
From Your Photo to Your Keepsake
A little preparation helps us create a sharper, more personal result. Here is what happens after you place an order.
2. Our team checks the artwork
Because every order is custom, our designers review image clarity and prepare the artwork for the selected product before production.
3. Made and shipped worldwide
Production usually takes 2–5 business days. Delivery usually takes 10–20 business days depending on the destination.
Important:
We aim to follow the processed preview shown on the product page. Once a custom order is confirmed, dissatisfaction with the customer-provided image alone is not eligible for a return or refund. If a printing issue makes the image unclear, or the product arrives damaged in transit, contact us for a free replacement or refund.