Payment Terms

Last updated: September 14, 2026

ACCEPTED PAYMENT METHODS

We accept the following payment methods on cuszoo.com:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Venmo

The methods actually available to you are displayed at checkout. If a method does not appear at checkout, it is not supported for your country or currency.

CURRENCY

All prices are displayed and charged in US Dollars (USD) unless another currency is selected using the country selector. If your card is issued in a different currency, your bank will apply its own exchange rate and may charge a foreign transaction fee. These charges are set by your bank and are not controlled by us.

WHEN YOU ARE CHARGED

Payment is taken in full at the time you place your order. Because every item is made to order, production is scheduled as soon as payment is confirmed.

BILLING STATEMENT

If you see a charge on your statement that you do not recognize, contact us at support@cuszoo.com with the amount and date of the charge and we will identify the order for you.

TAXES AND IMPORT DUTIES

Sales tax is calculated at checkout where applicable.

For international orders, import duties and taxes are not included in the product price or shipping cost. These are set by the destination country and are the recipient's responsibility unless stated otherwise at checkout.

PAYMENT SECURITY

Payments are processed through Shopify's PCI DSS compliant checkout. We do not receive or store your full card number. All transactions are encrypted in transit.

FAILED OR DECLINED PAYMENTS

If a payment is declined, the order will not be created and no goods will be produced. Your bank may show a temporary authorisation hold, which is released automatically - typically within 3 to 5 business days, depending on your bank.

CONTACT

NewRate LLC
30 N Gould St, Ste N, Sheridan, WY 82801, United States
Email: support@cuszoo.com
Customer service hours: Monday-Friday, 9:30 AM-5:00 PM (EST)